The reason why the lock head does not go up or does not come down when using the electric plug lock

There are several reasons why the electric plug lock can't come under the lock:

The operator sets the door to the normally open state in the access control software.

The door open button is stuck and is always pressed.

The voltage is not enough, or there is no voltage (for example, the line is broken, or the power is broken, etc.).

The magnetic piece is too far away from the lock head or the door is not closed. The magnetic piece and the lock head do not correspond to each other vertically, but an offset is generated and the lock head is not sensed.

The electric lock is set to delay, the delay time is not over, and the lock will not come down. The delay of the electric plug lock can be set to 0-9 seconds, generally no delay is set, and the delay is 0 seconds.

The electric lock is broken.

There are several reasons why the electric plug lock cannot be locked:

The operator set the door to the normally closed state in the access control software.

The lock may be stuck, for example: dust in the lock body, or defective in the mechanical design process. (This situation is rather harsh, but generally it does not occur. Please note that the electric lock should not be installed on the ground. It should be installed on the top of the door and it is not easy to get into the ash. Choose a good electric lock with good brand reputation.)